Table of Contents 
Target Namespace 
 
None 
 
Element and Attribute Namespaces 
Global element and attribute declarations belong to this schema's target namespace. 
By default, local element declarations belong to this schema's target namespace. 
By default, local attribute declarations belong to this schema's target namespace. 
 
 
 
Schema Composition 
This schema imports schema(s) from the following namespace(s):
 
This schema includes components from the following schema document(s):
 
 
 
 
Declared Namespaces 
Schema Component Representation 
<
xs:schema  attributeFormDefault ="
qualified " 
elementFormDefault ="
qualified ">
<xs:import  namespace ="C " schemaLocation ="../OCISchemaBASE.xsd "/>
<xs:include  schemaLocation ="../OCISchemaDataTypes.xsd "/>
<xs:include  schemaLocation ="../OCISchemaSearchCriteria.xsd "/>
<xs:include  schemaLocation ="OCISchemaServiceCallCenter.xsd "/>
...
</
xs:schema >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointAddDNISRequest 
 
Abstract 
 
no 
 
Documentation 
        Add a Route Point DNIS.        
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dnisPhoneNumber> 
DN 
  </dnisPhoneNumber> 
[0..1] 
<useCustomCLIDSettings> 
xs :boolean  </useCustomCLIDSettings> 
[1] 
<callingLineIdPhoneNumber> 
DN 
  </callingLineIdPhoneNumber> 
[0..1] 
<useCustomDnisAnnouncementSettings> 
xs :boolean  </useCustomDnisAnnouncementSettings> 
[1] 
<allowOutgoingACDCall> 
xs :boolean  </allowOutgoingACDCall> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointAddDNISRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
dnisKey " 
type ="
DNISKey 
 
 "/>
<
xs:element  name ="
dnisPhoneNumber " 
type ="
DN 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
extension " 
type ="
Extension17 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
useCustomCLIDSettings " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
callingLineIdPhoneNumber " 
type ="
DN 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
useCustomDnisAnnouncementSettings " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
allowOutgoingACDCall " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointAddInstanceRequest 
 
Abstract 
 
no 
 
Documentation 
        Add a Route Point instance to a group.
        The Route Point is a Call Center queue that performs the same function but 
        allows an external system to perform the distribution of calls instead of making 
        those decisions itself.
        The domain is required in the serviceUserId.
        The response is either SuccessResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<externalPreferredAudioCodec> 
AudioFileCodec 
  </externalPreferredAudioCodec> 
[1] 
<internalPreferredAudioCodec> 
AudioFileCodec 
  </internalPreferredAudioCodec> 
[1] 
<enableVideo> 
xs :boolean  </enableVideo> 
[1] 
<playRingingWhenOfferingCall> 
xs :boolean  </playRingingWhenOfferingCall> 
[1] 
<overrideAgentWrapUpTime> 
xs :boolean  </overrideAgentWrapUpTime> 
[1] 
<enableAutomaticStateChangeForAgents> 
xs :boolean  </enableAutomaticStateChangeForAgents> 
[1] 
<forceDeliveryOfCalls> 
xs :boolean  </forceDeliveryOfCalls> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointAddInstanceRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
groupId " 
type ="
GroupId 
 
 "/>
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
externalPreferredAudioCodec " 
type ="
AudioFileCodec 
 
 "/>
<
xs:element  name ="
internalPreferredAudioCodec " 
type ="
AudioFileCodec 
 
 "/>
<
xs:element  name ="
enableVideo " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
playRingingWhenOfferingCall " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
overrideAgentWrapUpTime " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
enableAutomaticStateChangeForAgents " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
forceDeliveryOfCalls " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointBouncedCallGetRequest 
 
Abstract 
 
no 
 
Documentation 
        Get a route point's bounced call settings.
        The response is either a GroupRoutePointBouncedCallGetResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointBouncedCallGetRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointBouncedCallGetResponse 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointBouncedCallGetRequest.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<isActive> 
xs :boolean  </isActive> 
[1] 
<numberOfRingsBeforeBouncingCall> 
HuntNoAnswerRings 
  </numberOfRingsBeforeBouncingCall> 
[1] 
<enableTransfer> 
xs :boolean  </enableTransfer> 
[0..1] 
<bounceCallWhenAgentUnavailable> 
xs :boolean  </bounceCallWhenAgentUnavailable> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointBouncedCallGetResponse ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIDataResponse 
 
 ">
<
xs:sequence >
<
xs:element  name ="
isActive " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
enableTransfer " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
bounceCallWhenAgentUnavailable " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointBouncedCallModifyRequest 
 
Abstract 
 
no 
 
Documentation 
        Modify a route point's bounced call settings.
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<isActive> 
xs :boolean  </isActive> 
[0..1] 
<numberOfRingsBeforeBouncingCall> 
HuntNoAnswerRings 
  </numberOfRingsBeforeBouncingCall> 
[0..1] 
<enableTransfer> 
xs :boolean  </enableTransfer> 
[0..1] 
<bounceCallWhenAgentUnavailable> 
xs :boolean  </bounceCallWhenAgentUnavailable> 
[0..1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointBouncedCallModifyRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
isActive " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
numberOfRingsBeforeBouncingCall " 
type ="
HuntNoAnswerRings 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
enableTransfer " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
transferPhoneNumber " 
type ="
OutgoingDNorSIPURI 
 
 " 
minOccurs ="
0 " 
nillable ="
true "/>
<
xs:element  name ="
bounceCallWhenAgentUnavailable " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointDeleteDNISRequest 
 
Abstract 
 
no 
 
Documentation 
        Delete a route point's DNIS.
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointDeleteDNISRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
dnisKey " 
type ="
DNISKey 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointDeleteInstanceRequest 
 
Abstract 
 
no 
 
Documentation 
        Delete a Route Point instance from a group.
        The response is either SuccessResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointDeleteInstanceRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointDistinctiveRingingGetRequest 
 
Abstract 
 
no 
 
Documentation 
        Get the distinctive ringing configuration values for route point.
        The response is either a GroupRoutePointDistinctiveRingingGetResponse 
        or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointDistinctiveRingingGetRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointDistinctiveRingingGetResponse 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointDistinctiveRingingGetRequest.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<enableDistinctiveRinging> 
xs :boolean  </enableDistinctiveRinging> 
[1] 
<distinctiveRingingRingPattern> 
RingPattern 
  </distinctiveRingingRingPattern> 
[1] 
<distinctiveRingingForceDeliveryRingPattern> 
RingPattern 
  </distinctiveRingingForceDeliveryRingPattern> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointDistinctiveRingingGetResponse ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIDataResponse 
 
 ">
<
xs:sequence >
<
xs:element  name ="
enableDistinctiveRinging " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
distinctiveRingingRingPattern " 
type ="
RingPattern 
 
 "/>
<
xs:element  name ="
distinctiveRingingForceDeliveryRingPattern " 
type ="
RingPattern 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointDistinctiveRingingModifyRequest 
 
Abstract 
 
no 
 
Documentation 
        Modify the distinctive ringing configuration values for route point.
        
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<enableDistinctiveRinging> 
xs :boolean  </enableDistinctiveRinging> 
[0..1] 
<distinctiveRingingRingPattern> 
RingPattern 
  </distinctiveRingingRingPattern> 
[0..1] 
<distinctiveRingingForceDeliveryRingPattern> 
RingPattern 
  </distinctiveRingingForceDeliveryRingPattern> 
[0..1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointDistinctiveRingingModifyRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
enableDistinctiveRinging " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
distinctiveRingingRingPattern " 
type ="
RingPattern 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
distinctiveRingingForceDeliveryRingPattern " 
type ="
RingPattern 
 
 " 
minOccurs ="
0 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointForcedForwardingGetRequest20 
 
Abstract 
 
no 
 
Documentation 
        Get a route point's forced forwarding settings.
        The response is either a GroupRoutePointForcedForwardingGetResponse20 or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointForcedForwardingGetRequest20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointForcedForwardingGetResponse20 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointForcedForwardingGetRequest20.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<isActive> 
xs :boolean  </isActive> 
[1] 
<playAnnouncementBeforeForwarding> 
xs :boolean  </playAnnouncementBeforeForwarding> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointForcedForwardingGetResponse20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIDataResponse 
 
 ">
<
xs:sequence >
<
xs:element  name ="
isActive " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
playAnnouncementBeforeForwarding " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointForcedForwardingModifyRequest20 
 
Abstract 
 
no 
 
Documentation 
        Modify a route point's forced forwarding settings.
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<isActive> 
xs :boolean  </isActive> 
[0..1] 
<playAnnouncementBeforeForwarding> 
xs :boolean  </playAnnouncementBeforeForwarding> 
[0..1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointForcedForwardingModifyRequest20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
isActive " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
forwardToPhoneNumber " 
type ="
OutgoingDNorSIPURI 
 
 " 
minOccurs ="
0 " 
nillable ="
true "/>
<
xs:element  name ="
playAnnouncementBeforeForwarding " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointGetAnnouncementRequest20 
 
Abstract 
 
no 
 
Documentation 
        Get a route point's announcement settings.
        The response is either a GroupRoutePointGetAnnouncementResponse20 or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetAnnouncementRequest20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointGetAnnouncementResponse20 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointGetAnnouncementRequest20.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetAnnouncementResponse20 ">
<
xs:complexContent >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointGetDNISAgentListRequest 
 
Abstract 
 
no 
 
Documentation 
        Get a list of agent who selected the DNIS as the outgoing call.
        The response is either GroupRoutePointGetDNISAgentListResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetDNISAgentListRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
dnisKey " 
type ="
DNISKey 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointGetDNISAgentListResponse 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointGetDNISAgentListRequest.
        Contains a table with column headings: "User Id", "Last Name",
        "First Name", "Hiragana Last Name", "Hiragana First Name",
        "Phone Number", "Extension", "Department", "Email Address".
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetDNISAgentListResponse ">
<
xs:complexContent >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointGetDNISAnnouncementRequest20 
 
Abstract 
 
no 
 
Documentation 
        Get a route point's DNIS Announcements
        The response is either a GroupRoutePointGetDNISAnnouncementResponse20 or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetDNISAnnouncementRequest20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
dnisKey " 
type ="
DNISKey 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointGetDNISAnnouncementResponse20 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointGetDNISAnnouncementRequest20.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetDNISAnnouncementResponse20 ">
<
xs:complexContent >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointGetDNISListRequest 
 
Abstract 
 
no 
 
Documentation 
        Get a list of DNIS that are configured for a Route Point.
        The response is either GroupRoutePointGetDNISListResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetDNISListRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointGetDNISListResponse 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointGetDNISListRequest.
        Contains a table with column headings: "Name", "Phone Number", "Extension".
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<displayDNISNumber> 
xs :boolean  </displayDNISNumber> 
[1] 
<displayDNISName> 
xs :boolean  </displayDNISName> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetDNISListResponse ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIDataResponse 
 
 ">
<
xs:sequence >
<
xs:element  name ="
displayDNISNumber " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
displayDNISName " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointGetDNISRequest 
 
Abstract 
 
no 
 
Documentation 
        Get a route point's DNIS.
        The response is either a GroupRoutePointGetDNISResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetDNISRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
dnisKey " 
type ="
DNISKey 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointGetDNISResponse 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointGetDNISRequest.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dnisPhoneNumber> 
DN 
  </dnisPhoneNumber> 
[0..1] 
<useCustomCLIDSettings> 
xs :boolean  </useCustomCLIDSettings> 
[1] 
<callingLineIdPhoneNumber> 
DN 
  </callingLineIdPhoneNumber> 
[0..1] 
<useCustomDnisAnnouncementSettings> 
xs :boolean  </useCustomDnisAnnouncementSettings> 
[1] 
<allowOutgoingACDCall> 
xs :boolean  </allowOutgoingACDCall> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetDNISResponse ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIDataResponse 
 
 ">
<
xs:sequence >
<
xs:element  name ="
dnisPhoneNumber " 
type ="
DN 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
extension " 
type ="
Extension17 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
useCustomCLIDSettings " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
callingLineIdPhoneNumber " 
type ="
DN 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
useCustomDnisAnnouncementSettings " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
allowOutgoingACDCall " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointGetFailoverPolicyRequest 
 
Abstract 
 
no 
 
Documentation 
        Get the route point failover policy. 
        The response is either a GroupRoutePointGetFailoverPolicyResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetFailoverPolicyRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointGetFailoverPolicyResponse 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointGetFailoverPolicyRequest.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<enableFailoverSupport> 
xs :boolean  </enableFailoverSupport> 
[1] 
<perCallEnableFailoverSupport> 
xs :boolean  </perCallEnableFailoverSupport> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetFailoverPolicyResponse ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIDataResponse 
 
 ">
<
xs:sequence >
<
xs:element  name ="
enableFailoverSupport " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
perCallEnableFailoverSupport " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointGetInstanceListRequest 
 
Abstract 
 
no 
 
Documentation 
        Get a list of Route Point instances within a group. 
        It is possible to search by various criteria to restrict the number of rows returned.
        The response is either GroupRoutePointGetInstanceListResponse or ErrorResponse.
        It is possible to get the instances within a specified department.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetInstanceListRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
groupId " 
type ="
GroupId 
 
 "/>
<
xs:element  name ="
groupDepartmentName " 
type ="
DepartmentName 
 
 " 
minOccurs ="
0 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointGetInstanceListResponse 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointGetInstanceListRequest.
        Contains a table with column headings:
        "Service User Id", "Name", "Video", "Phone Number", "Extension", "Department", "Is Active".
        The column values for "Video" and "Is Active" can either be true, or false.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetInstanceListResponse ">
<
xs:complexContent >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointGetInstanceRequest19sp1 
 
Abstract 
 
no 
 
Documentation 
        Request to get all the information of a Route Point instance.
        The response is either GroupRoutePointGetInstanceResponse19sp1 or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetInstanceRequest19sp1 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointGetInstanceResponse19sp1 
 
Abstract 
 
no 
 
Documentation 
        Response to GroupRoutePointGetInstanceRequest19sp1.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<externalPreferredAudioCodec> 
AudioFileCodec 
  </externalPreferredAudioCodec> 
[1] 
<internalPreferredAudioCodec> 
AudioFileCodec 
  </internalPreferredAudioCodec> 
[1] 
<enableVideo> 
xs :boolean  </enableVideo> 
[1] 
<playRingingWhenOfferingCall> 
xs :boolean  </playRingingWhenOfferingCall> 
[1] 
<overrideAgentWrapUpTime> 
xs :boolean  </overrideAgentWrapUpTime> 
[1] 
<enableAutomaticStateChangeForAgents> 
xs :boolean  </enableAutomaticStateChangeForAgents> 
[1] 
<forceDeliveryOfCalls> 
xs :boolean  </forceDeliveryOfCalls> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointGetInstanceResponse19sp1 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIDataResponse 
 
 ">
<
xs:sequence >
<
xs:element  name ="
externalPreferredAudioCodec " 
type ="
AudioFileCodec 
 
 "/>
<
xs:element  name ="
internalPreferredAudioCodec " 
type ="
AudioFileCodec 
 
 "/>
<
xs:element  name ="
enableVideo " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
playRingingWhenOfferingCall " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
overrideAgentWrapUpTime " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
enableAutomaticStateChangeForAgents " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
forceDeliveryOfCalls " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointHolidayServiceGetRequest20 
 
Abstract 
 
no 
 
Documentation 
        Get a route point's holiday service settings.
        The response is either a GroupRoutePointHolidayServiceGetResponse20 or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointHolidayServiceGetRequest20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointHolidayServiceGetResponse20 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointHolidayServiceGetRequest20.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<playAnnouncementBeforeAction> 
xs :boolean  </playAnnouncementBeforeAction> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointHolidayServiceGetResponse20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIDataResponse 
 
 ">
<
xs:sequence >
<
xs:element  name ="
holidaySchedule " 
type ="
HolidaySchedule 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
playAnnouncementBeforeAction " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointHolidayServiceModifyRequest20 
 
Abstract 
 
no 
 
Documentation 
        Modify a route point's holiday service settings.
        Only Group and Enterprise level schedules are accepted.
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<playAnnouncementBeforeAction> 
xs :boolean  </playAnnouncementBeforeAction> 
[0..1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointHolidayServiceModifyRequest20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
holidaySchedule " 
type ="
HolidaySchedule 
 
 " 
minOccurs ="
0 " 
nillable ="
true "/>
<
xs:element  name ="
transferPhoneNumber " 
type ="
OutgoingDNorSIPURI 
 
 " 
minOccurs ="
0 " 
nillable ="
true "/>
<
xs:element  name ="
playAnnouncementBeforeAction " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointManualFailoverRequest 
 
Abstract 
 
no 
 
Documentation 
        Initiate manual failover for the Route Point.
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointManualFailoverRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointModifyActiveInstanceListRequest 
 
Abstract 
 
no 
 
Documentation 
        Request to set the active status of Route Point instances.
        The response is either SuccessResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointModifyActiveInstanceListRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceActivation " 
type ="
ServiceActivation 
 
 " 
minOccurs ="
0 " 
maxOccurs ="
unbounded "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointModifyAnnouncementRequest20 
 
Abstract 
 
no 
 
Documentation 
        Modify a route point's announcement settings.
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointModifyAnnouncementRequest20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointModifyDNISAnnouncementRequest20 
 
Abstract 
 
no 
 
Documentation 
        Modify a route point DNIS announcement settings.
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointModifyDNISAnnouncementRequest20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
dnisKey " 
type ="
DNISKey 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointModifyDNISParametersRequest 
 
Abstract 
 
no 
 
Documentation 
        Modify the setting that are configured for all the DNIS in a Route Point.
        The response is either SuccessResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<displayDNISNumber> 
xs :boolean  </displayDNISNumber> 
[0..1] 
<displayDNISName> 
xs :boolean  </displayDNISName> 
[0..1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointModifyDNISParametersRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
displayDNISNumber " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
displayDNISName " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointModifyDNISRequest 
 
Abstract 
 
no 
 
Documentation 
        Modify a route point's DNIS settings.
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<newDNISName> 
DNISName 
  </newDNISName> 
[0..1] 
<dnisPhoneNumber> 
DN 
  </dnisPhoneNumber> 
[0..1] 
<useCustomCLIDSettings> 
xs :boolean  </useCustomCLIDSettings> 
[0..1] 
<callingLineIdPhoneNumber> 
DN 
  </callingLineIdPhoneNumber> 
[0..1] 
<useCustomDnisAnnouncementSettings> 
xs :boolean  </useCustomDnisAnnouncementSettings> 
[0..1] 
<allowOutgoingACDCall> 
xs :boolean  </allowOutgoingACDCall> 
[0..1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointModifyDNISRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
dnisKey " 
type ="
DNISKey 
 
 "/>
<
xs:element  name ="
newDNISName " 
type ="
DNISName 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
dnisPhoneNumber " 
type ="
DN 
 
 " 
minOccurs ="
0 " 
nillable ="
true "/>
<
xs:element  name ="
extension " 
type ="
Extension17 
 
 " 
minOccurs ="
0 " 
nillable ="
true "/>
<
xs:element  name ="
useCustomCLIDSettings " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
callingLineIdPhoneNumber " 
type ="
DN 
 
 " 
minOccurs ="
0 " 
nillable ="
true "/>
<
xs:element  name ="
useCustomDnisAnnouncementSettings " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
allowOutgoingACDCall " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointModifyFailoverPolicyRequest 
 
Abstract 
 
no 
 
Documentation 
        Modify the route point failover policy. 
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<enableFailoverSupport> 
xs :boolean  </enableFailoverSupport> 
[0..1] 
<perCallEnableFailoverSupport> 
xs :boolean  </perCallEnableFailoverSupport> 
[0..1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointModifyFailoverPolicyRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
enableFailoverSupport " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
failoverPhoneNumber " 
type ="
OutgoingDNorSIPURI 
 
 " 
minOccurs ="
0 " 
nillable ="
true "/>
<
xs:element  name ="
perCallEnableFailoverSupport " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
perCallFailoverPhoneNumber " 
type ="
OutgoingDNorSIPURI 
 
 " 
minOccurs ="
0 " 
nillable ="
true "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointModifyInstanceRequest 
 
Abstract 
 
no 
 
Documentation 
        Request to modify a Route Point instance.
        The response is either SuccessResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<externalPreferredAudioCodec> 
AudioFileCodec 
  </externalPreferredAudioCodec> 
[0..1] 
<internalPreferredAudioCodec> 
AudioFileCodec 
  </internalPreferredAudioCodec> 
[0..1] 
<enableVideo> 
xs :boolean  </enableVideo> 
[0..1] 
<playRingingWhenOfferingCall> 
xs :boolean  </playRingingWhenOfferingCall> 
[0..1] 
<overrideAgentWrapUpTime> 
xs :boolean  </overrideAgentWrapUpTime> 
[0..1] 
<enableAutomaticStateChangeForAgents> 
xs :boolean  </enableAutomaticStateChangeForAgents> 
[0..1] 
<forceDeliveryOfCalls> 
xs :boolean  </forceDeliveryOfCalls> 
[0..1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointModifyInstanceRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
externalPreferredAudioCodec " 
type ="
AudioFileCodec 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
internalPreferredAudioCodec " 
type ="
AudioFileCodec 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
enableVideo " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
playRingingWhenOfferingCall " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
overrideAgentWrapUpTime " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
enableAutomaticStateChangeForAgents " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
forceDeliveryOfCalls " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointNightServiceGetRequest20 
 
Abstract 
 
no 
 
Documentation 
        Get a route point's night service settings.
        The response is either a GroupRoutePointNightServiceGetResponse20 or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointNightServiceGetRequest20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointNightServiceGetResponse20 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointNightServiceGetRequest20.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<forceNightService> 
xs :boolean  </forceNightService> 
[1] 
<playAnnouncementBeforeAction> 
xs :boolean  </playAnnouncementBeforeAction> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointNightServiceGetResponse20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIDataResponse 
 
 ">
<
xs:sequence >
<
xs:element  name ="
businessHours " 
type ="
TimeSchedule 
 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
forceNightService " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
playAnnouncementBeforeAction " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointNightServiceModifyRequest20 
 
Abstract 
 
no 
 
Documentation 
        Modify a route point's night service settings.
        Only Group and Enterprise level schedules are accepted.
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<forceNightService> 
xs :boolean  </forceNightService> 
[0..1] 
<playAnnouncementBeforeAction> 
xs :boolean  </playAnnouncementBeforeAction> 
[0..1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointNightServiceModifyRequest20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
businessHours " 
type ="
TimeSchedule 
 
 " 
minOccurs ="
0 " 
nillable ="
true "/>
<
xs:element  name ="
forceNightService " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
transferPhoneNumber " 
type ="
OutgoingDNorSIPURI 
 
 " 
minOccurs ="
0 " 
nillable ="
true "/>
<
xs:element  name ="
playAnnouncementBeforeAction " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointOverflowGetRequest20 
 
Abstract 
 
no 
 
Documentation 
        Get a route point's overflow settings.
        The response is either a GroupRoutePointOverflowGetResponse20 or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointOverflowGetRequest20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointOverflowGetResponse20 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointOverflowGetRequest20.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<overflowAfterTimeout> 
xs :boolean  </overflowAfterTimeout> 
[1] 
<playAnnouncementBeforeOverflowProcessing> 
xs :boolean  </playAnnouncementBeforeOverflowProcessing> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointOverflowGetResponse20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIDataResponse 
 
 ">
<
xs:sequence >
<
xs:element  name ="
overflowAfterTimeout " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
playAnnouncementBeforeOverflowProcessing " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointOverflowModifyRequest20 
 
Abstract 
 
no 
 
Documentation 
        Modify a route point's overflow settings.
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<overflowAfterTimeout> 
xs :boolean  </overflowAfterTimeout> 
[0..1] 
<playAnnouncementBeforeOverflowProcessing> 
xs :boolean  </playAnnouncementBeforeOverflowProcessing> 
[0..1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointOverflowModifyRequest20 ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
transferPhoneNumber " 
type ="
OutgoingDNorSIPURI 
 
 " 
minOccurs ="
0 " 
nillable ="
true "/>
<
xs:element  name ="
overflowAfterTimeout " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
playAnnouncementBeforeOverflowProcessing " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointQueueCallDispositionCodeAddRequest 
 
Abstract 
 
no 
 
Documentation 
        Add a Route Point Call Disposition Code.
        The response is either SuccessResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<isActive> 
xs :boolean  </isActive> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointQueueCallDispositionCodeAddRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
isActive " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointQueueCallDispositionCodeDeleteRequest 
 
Abstract 
 
no 
 
Documentation 
        Delete a Route Point Call Disposition Code.
        The response is either SuccessResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointQueueCallDispositionCodeDeleteRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointQueueCallDispositionCodeGetListRequest 
 
Abstract 
 
no 
 
Documentation 
        Get the list of Route Point Level and Organization Level Call Disposition Codes.
        The response is either GroupRoutePointQueueCallDispositionCodeGetListResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointQueueCallDispositionCodeGetListRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointQueueCallDispositionCodeGetListResponse 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointQueueCallDispositionCodeGetListRequest.
        Contains a table with column headings: "Is Active", "Code", "Description" and "Level".
        Level column can be any of the values in the data type CallDispositionCodeLevel.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dispositionCodesTable> 
core :OCITable 
  </dispositionCodesTable> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointQueueCallDispositionCodeGetListResponse ">
<
xs:complexContent >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointQueueCallDispositionCodeGetRequest 
 
Abstract 
 
no 
 
Documentation 
        Get a Route Point Call Disposition Code.
        The response is either GroupRoutePointQueueCallDispositionCodeGetResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointQueueCallDispositionCodeGetRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIResponse 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointQueueCallDispositionCodeGetResponse 
 
Abstract 
 
no 
 
Documentation 
        Response to the GroupRoutePointQueueCallDispositionCodeGetRequest
       
 
XML Instance Representation 
<...
 debugInfo="
xs :string  [0..1]  ? " > 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<isActive> 
xs :boolean  </isActive> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointQueueCallDispositionCodeGetResponse ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIResponse 
 
 ">
<
xs:sequence >
<
xs:element  name ="
isActive " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointQueueCallDispositionCodeModifyRequest 
 
Abstract 
 
no 
 
Documentation 
        Modify a Route Point Call Disposition Code.
        The response is either SuccessResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<isActive> 
xs :boolean  </isActive> 
[0..1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointQueueCallDispositionCodeModifyRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
isActive " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointQueueCallDispositionCodeSettingsGetRequest 
 
Abstract 
 
no 
 
Documentation 
        Request the queue level data associated with Route Point Call Disposition Code Settings.
        The response is either an GroupRoutePointQueueCallDispositionCodeSettingsGetResponse or an
        ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointQueueCallDispositionCodeSettingsGetRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
GroupRoutePointQueueCallDispositionCodeSettingsGetResponse 
 
Abstract 
 
no 
 
Documentation 
        Response to GroupRoutePointQueueCallDispositionCodeSettingsGetRequest.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<enableCallDispositionCodes> 
xs :boolean  </enableCallDispositionCodes> 
[1] 
<includeOrganizationCodes> 
xs :boolean  </includeOrganizationCodes> 
[1] 
<forceUseOfCallDispositionCodes> 
xs :boolean  </forceUseOfCallDispositionCodes> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointQueueCallDispositionCodeSettingsGetResponse ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIDataResponse 
 
 ">
<
xs:sequence >
<
xs:element  name ="
enableCallDispositionCodes " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
includeOrganizationCodes " 
type ="
xs :boolean 
 "/>
<
xs:element  name ="
forceUseOfCallDispositionCodes " 
type ="
xs :boolean 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
GroupRoutePointQueueCallDispositionCodeSettingsModifyRequest 
 
Abstract 
 
no 
 
Documentation 
        Modify the queue level data associated with Route Point Agents Unavailable Code Settings.
        The response is either a SuccessResponse or an ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
<enableCallDispositionCodes> 
xs :boolean  </enableCallDispositionCodes> 
[0..1] 
<includeOrganizationCodes> 
xs :boolean  </includeOrganizationCodes> 
[0..1] 
<forceUseOfCallDispositionCodes> 
xs :boolean  </forceUseOfCallDispositionCodes> 
[0..1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
GroupRoutePointQueueCallDispositionCodeSettingsModifyRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
<
xs:element  name ="
enableCallDispositionCodes " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
includeOrganizationCodes " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
<
xs:element  name ="
forceUseOfCallDispositionCodes " 
type ="
xs :boolean 
 " 
minOccurs ="
0 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
UserRoutePointCallDispositionCodeGetAvailableListRequest 
 
Abstract 
 
no 
 
Documentation 
        Get the list of available Route Point Call Disposition Codes to be used by a client.
        The response is either UserRoutePointCallDispositionCodeGetAvailableListResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> 
UserId 
  </serviceUserId> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
UserRoutePointCallDispositionCodeGetAvailableListRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
serviceUserId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
UserRoutePointCallDispositionCodeGetAvailableListResponse 
 
Abstract 
 
no 
 
Documentation 
        Response to the UserRoutePointCallDispositionCodeGetAvailableListRequest.
        This list may include Group/Enterprise level codes in addition to the Route Point level codes, 
        depending on the call center disposition codes settings.
        Only active codes are included in the list.
        Contains a table with column headings: "Code", "Description" and "Level".
        Level column can be any of the values in the data type CallDispositionCodeLevel.
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dispositionCodesTable> 
core :OCITable 
  </dispositionCodesTable> 
[1] 
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
UserRoutePointCallDispositionCodeGetAvailableListResponse ">
<
xs:complexContent >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
UserRoutePointSupervisorGetListRequest 
 
Abstract 
 
no 
 
Documentation 
        Get a list of Route Point supervisors assigned to a user.
        The response is either a
        UserRoutePointSupervisorGetListResponse or an ErrorResponse.
       
 
Application Data 
        <asDataModeSupported> true
</asDataModeSupported>
        <hssDataModeSupported> false
</hssDataModeSupported>
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
UserRoutePointSupervisorGetListRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
userId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Name 
UserRoutePointSupervisorGetListResponse 
 
Abstract 
 
no 
 
Documentation 
        Response to the UserRoutePointSupervisorGetListRequest.
        Contains a table with column headings: "User Id", "Last Name",
        "First Name", "Hiragana Last Name", "Hiragana First Name",
        "Phone Number", "Extension", "Department", "Email Address",
		"Location Code".
       
 
Application Data 
        <asDataModeSupported> true
</asDataModeSupported>
        <hssDataModeSupported> false
</hssDataModeSupported>
       
 
XML Instance Representation 
<...> 
<!-- '
OCIResponse 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
UserRoutePointSupervisorGetListResponse ">
<
xs:complexContent >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
core :OCIRequest 
  (derivation method: extension) 
 
Sub-types: 
None 
 
Name 
UserRoutePointSupervisorModifyListRequest 
 
Abstract 
 
no 
 
Documentation 
        Request to modify the Route Point supervisor list for a user.
        The response is either SuccessResponse or ErrorResponse.
       
 
XML Instance Representation 
<...> 
<!-- '
OCICommand 
 ' super type was not found in this schema. Some elements and attributes may be missing. -->
</...>
 
 
Schema Component Representation 
<
xs:complexType  name ="
UserRoutePointSupervisorModifyListRequest ">
<
xs:complexContent >
<
xs:extension  base ="
core :OCIRequest 
 
 ">
<
xs:sequence >
<
xs:element  name ="
userId " 
type ="
UserId 
 
 "/>
</
xs:sequence >
</
xs:extension >
</
xs:complexContent >
</
xs:complexType >
 
 
Parent type: 
xs :int  (derivation method: restriction) 
 
Sub-types: 
None 
 
Name 
NoAnswerTimeoutRings 
 
Content 
 
 
Documentation 
        Number of rings to wait before timeout the outgoing call.
       
 
Schema Component Representation 
<
xs:simpleType  name ="
NoAnswerTimeoutRings ">
<
xs:restriction  base ="
xs :int 
 ">
<xs:minInclusive  value ="2 "/>
<xs:maxInclusive  value ="20 "/>
</
xs:restriction >
</
xs:simpleType >
 
 
Parent type: 
xs :int  (derivation method: restriction) 
 
Sub-types: 
None 
 
Name 
RoutePointCallFailureTimeout 
 
Content 
 
 
Documentation 
        The call failure timeout.
       
 
Schema Component Representation 
<
xs:simpleType  name ="
RoutePointCallFailureTimeout ">
<
xs:restriction  base ="
xs :int 
 ">
<xs:minInclusive  value ="1 "/>
<xs:maxInclusive  value ="60 "/>
</
xs:restriction >
</
xs:simpleType >
 
 
Parent type: 
xs :token  (derivation method: restriction) 
 
Sub-types: 
None 
 
Name 
RoutePointFailoverStatus 
 
Content 
value  comes from list: {'Normal'|'Failover'} 
 
 
 
Documentation 
        The Route Point failover status.
       
 
Schema Component Representation 
<
xs:simpleType  name ="
RoutePointFailoverStatus ">
<
xs:restriction  base ="
xs :token 
 ">
<xs:enumeration  value ="Normal "/>
<xs:enumeration  value ="Failover "/>
</
xs:restriction >
</
xs:simpleType >
 
 
Complex Type: 
Schema Component Type
 
AusAddress 
 
Schema Component Name
 
Parent type: 
Address  (derivation method: extension) 
 
Sub-types: 
QLDAddress  (by restriction) 
 
 
 
If this schema component is a type definition, its type hierarchy is shown in a gray-bordered box.
The table above displays the properties of this schema component.
XML Instance Representation 
<... 
 country="Australia " 
 > 
<unitNo> string  </unitNo> [0..1] 
 
<houseNo> string  </houseNo> [1] 
 
<street> string  </street> [1] 
 
Start Choice 
[1] 
 
<city> string  </city> [1] 
 
<town> string  </town> [1] 
 
End Choice 
<state> AusStates  </state> [1] 
 
<postcode> string <<pattern  = [1-9][0-9]{3}>>  </postcode> [1] 
? 
 
 
</...> 
 
 
The XML Instance Representation table above shows the schema component's content as an XML instance.
The minimum and maximum occurrence of elements and attributes are provided in square brackets, e.g. [0..1]. 
Model group information are shown in gray, e.g. Start Choice ... End Choice. 
For type derivations, the elements and attributes that have been added to or changed from the base type's content are shown in bold . 
If an element/attribute has a fixed value, the fixed value is shown in green, e.g. country="Australia". 
Otherwise, the type of the element/attribute is displayed.
               
If the element/attribute's type is in the schema, a link is provided to it. 
For local simple type definitions, the constraints are displayed in angle brackets, e.g. <<pattern  = [1-9][0-9]{3}>>. 
 
 
If a local element/attribute has documentation, it will be displayed in a window that pops up when the question mark inside the attribute or next to the element is clicked, e.g. <postcode>. 
 
 
Schema Component Representation 
<complexType 
name ="AusAddress "> 
<complexContent > 
<extension 
base ="
Address 
 "> 
<sequence > 
<element 
name ="state " type ="
AusStates 
 "/> 
<element 
name ="postcode "> 
<simpleType > 
<restriction 
base ="
string 
 "> 
<pattern 
value ="[1-9][0-9]{3} "/> 
</restriction > 
</simpleType > 
</element > 
</sequence > 
<attribute 
name ="country " type ="
string 
 " fixed ="Australia "/> 
</extension > 
</complexContent > 
</complexType > 
 
The Schema Component Representation table above displays the underlying XML representation of the schema component. (Annotations are not shown.)
 
Abstract   (Applies to complex type definitions and element declarations). An abstract element or complex type cannot used to validate an element instance. If there is a reference to an abstract element, only element declarations that can substitute the abstract element can be used to validate the instance. For references to abstract type definitions, only derived types can be used.
All Model Group   Child elements can be provided in any order  in instances. See: http://www.w3.org/TR/xmlschema-1/#element-all .
Choice Model Group   
Only one  from the list of child elements and model groups can be provided in instances. See: http://www.w3.org/TR/xmlschema-1/#element-choice .
Collapse Whitespace Policy   Replace tab, line feed, and carriage return characters with space character (Unicode character 32). Then, collapse contiguous sequences of space characters into single space character, and remove leading and trailing space characters.
Disallowed Substitutions   (Applies to element declarations). If substitution  is specified, then substitution group  members cannot be used in place of the given element declaration to validate element instances. If derivation methods , e.g. extension, restriction, are specified, then the given element declaration will not validate element instances that have types derived from the element declaration's type using the specified derivation methods. Normally, element instances can override their declaration's type by specifying an xsi:type attribute.
Key Constraint   Like Uniqueness Constraint , but additionally requires that the specified value(s) must be provided. See: http://www.w3.org/TR/xmlschema-1/#cIdentity-constraint_Definitions .
Key Reference Constraint   Ensures that the specified value(s) must match value(s) from a Key Constraint  or Uniqueness Constraint . See: http://www.w3.org/TR/xmlschema-1/#cIdentity-constraint_Definitions .
Model Group   Groups together element content, specifying the order in which the element content can occur and the number of times the group of element content may be repeated. See: http://www.w3.org/TR/xmlschema-1/#Model_Groups .
Nillable   (Applies to element declarations). If an element declaration is nillable, instances can use the xsi:nil attribute. The xsi:nil attribute is the boolean attribute, nil , from the http://www.w3.org/2001/XMLSchema-instance  namespace. If an element instance has an xsi:nil attribute set to true, it can be left empty, even though its element declaration may have required content.
Notation   A notation is used to identify the format of a piece of data. Values of elements and attributes that are of type, NOTATION, must come from the names of declared notations. See: http://www.w3.org/TR/xmlschema-1/#cNotation_Declarations .
Preserve Whitespace Policy   Preserve whitespaces exactly as they appear in instances.
Prohibited Derivations   (Applies to type definitions). Derivation methods that cannot be used to create sub-types from a given type definition.
Prohibited Substitutions   (Applies to complex type definitions). Prevents sub-types that have been derived using the specified derivation methods from validating element instances in place of the given type definition.
Replace Whitespace Policy   Replace tab, line feed, and carriage return characters with space character (Unicode character 32).
Sequence Model Group   Child elements and model groups must be provided in the specified order  in instances. See: http://www.w3.org/TR/xmlschema-1/#element-sequence .
Substitution Group   Elements that are members  of a substitution group can be used wherever the head  element of the substitution group is referenced.
Substitution Group Exclusions   (Applies to element declarations). Prohibits element declarations from nominating themselves as being able to substitute a given element declaration, if they have types that are derived from the original element's type using the specified derivation methods.
Target Namespace   The target namespace identifies the namespace that components in this schema belongs to. If no target namespace is provided, then the schema components do not belong to any namespace.
Uniqueness Constraint   Ensures uniqueness of an element/attribute value, or a combination of values, within a specified scope. See: http://www.w3.org/TR/xmlschema-1/#cIdentity-constraint_Definitions .